Refund & Cancellation Policy

Masterclass and bootcamp seats are low cost and limited, so fees are non refundable once the session link has been shared.

If you cannot attend, tell us before the session starts and we will move your seat to the next available batch.

You may cancel a new membership within 7 days of purchase for a full refund, provided you have not downloaded program material or attended more than one live session.

After 7 days, fees for the current term are non refundable, and you keep access until the end of that term.

If we cancel a session and cannot offer a suitable alternative date, you receive a full refund for that session.

Duplicate charges and failed payments that were still debited are refunded in full as soon as they are confirmed.

Write to us from your registered email with your name, the program name and the payment reference.

Approved refunds are sent back to the original payment method within 7 to 10 working days, depending on your bank.

Physical products, printed material and third party fees are excluded once dispatched or paid.